100% Satisfaction Guaranteed
We stand behind everything we sell. If you are not satisfied with your LightAccents purchase, you can return it for a replacement or refund within 30 days of purchase.
LightAccents guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time, within the 30 day period.
Returning or Exchanging Items
You can return or exchange purchases from LightAccents by mail.
Since quantities may be limited, you can expedite an exchange by placing a new order and returning the unwanted merchandise.
LightAccents items go out of stock quickly. As a result, we may not be able to make requested exchanges. If this is the case, we will refund your form of payment for the purchase amount.
Returns and Exchanges by Mail
To start your return/refund process, please email us to request a return authorization label, and include your order number in the email. Please note that postage is required by the customer. If product is broken, please include images of broken item.